Become the confident, customer-focused employee that retailers are looking for.
Whether you’re looking for your first retail role, returning to the workforce, or developing the skills needed to build a successful career, this programme prepares you for employment in the retail sector.
Through practical training, real workplace activities, and personalised support, you’ll develop the confidence, communication skills, and professional attitude employers value.
From customer service and merchandising to workplace communication and interview preparation, every part of the programme is designed to help you become job-ready.
Our programmes focus on practical learning that makes a real difference.
Whether you’re starting your career, building new skills, or preparing for your next opportunity, you’ll gain the confidence and capability to achieve your goals and succeed in today’s workplace.
Retail is one of New Zealand’s largest employers, offering a wide range of opportunities across customer service, sales, supermarkets, specialty stores, and national retail brands.
This programme combines practical learning with workplace-focused training to prepare you for employment in the retail industry. You’ll build confidence, strengthen your communication skills, and develop the practical knowledge needed to succeed in a customer-focused environment.
Whether you’re looking for your first job or planning a long-term retail career, this programme provides the skills and support to help you take the next step.
By completing this programme, you’ll have the practical retail skills, workplace knowledge, and confidence needed to begin your career in the retail industry.
You’ll understand employer expectations, communicate effectively with customers and colleagues, and be prepared to contribute positively in a retail workplace.
Completing this programme can help you prepare for or secure employment within the retail industry, progress into further education or vocational training, and build the confidence to succeed in customer-focused roles.
Most of our programmes are fully funded for eligible learners. Funding eligibility varies by programme. Contact us for a no obligation chat to find out which options are available to you.
Programme lengths vary. Some are short workshops, while others run over several weeks or months.
Our programmes are delivered in person at our training locations or at employer and community venues, depending on the programme.
You do not require previous experience. Our programmes are designed for all skills levels.
We work with adults from a wide range of backgrounds, including job seekers, employees, migrants, refugees, employers and community organisations.
Our programmes offer flexible schedules to help learners balance work, family, and study commitments.Â
If you are not a NZ citizen or permanent resident, your right to work depends on the conditions of your visa. If you are not sure, please reach out or check with Immigration New Zealand.
Most of our programmes provide all of the resources and equipment you need. If there is anything additional you need for your programme we will let you know.
Simply complete our form below or visit us at 201 Southland Road Hastings or 140 Dalton Street Napier. We’ll discuss your goals and help you find the right programme.
Fill out our form and we will be in touch very soon!
Still not sure? Explore more programmes below.
ORGANISATIONS
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LEARNERS
Let us know what programmes you are interested in and we will be in touch very soon.
