Gain the knowledge and confidence to meet New Zealand’s requirements for the responsible sale and supply of alcohol with the Licence Controller Qualification.Â
Whether you’re working in hospitality, managing licensed premises, or looking to advance your career, the Licence Controller Qualification (LCQ) provides the knowledge required to meet New Zealand’s legal responsibilities around the sale and supply of alcohol.
You’ll develop a practical understanding of alcohol legislation, host responsibility, and the responsibilities of licence holders and staff, helping you create safer environments while meeting industry expectations.
Our programmes focus on practical learning that makes a real difference.Â
Whether you’re starting your career, building new skills, or preparing for your next opportunity, you’ll gain the confidence and capability to achieve your goals and succeed in today’s workplace.
Learn the key requirements of New Zealand's Sale and Supply of Alcohol Act.
Understand how to promote safe, responsible alcohol service.
Essential skills for hospitality management and licensed premises.
Complete training aligned with NZQA Unit Standards 4646 and 16705.
Prepare professional CVs, cover letters, and develop the practical skills and confidence needed to succeed in today's workplace.
Build confidence through practical learning, teamwork, and communication, helping you to succeed in both the workplace and everyday life.
Knowledge of responsible alcohol service is an essential skill for anyone working in licensed premises.
Whether you’re planning a career in hospitality, stepping into a supervisory role, or preparing to become a duty manager, this programme gives you the confidence to understand your legal responsibilities and apply them in real workplace situations.
By combining legislation with practical learning, you’ll develop the skills needed to support safe, professional, and compliant alcohol service.

"The amazing people"
"Having the opportunity to upskill and gain licences while looking for work."
"Being able to look for a job and being able to hang out with friends and learn new skills for the future."
"I am doing my F&B food health cert and hoping to get a fulltime job and the tutors are very nice as well."
"Her humour and kindness helped me a lot — she was very understanding."
"My highlight of the programme is the amazing people."
"Learning a new skill."
"Meeting new people and making new connections. Lunchtime. Pick ups and drop offs."
"Chromebook, wifi to check job search, lunch, transport, learning."

By completing this programme, you’ll understand your legal responsibilities when selling and supplying alcohol in licensed premises.
You’ll be able to apply host responsibility principles, recognise situations where service must be refused, and contribute to creating safe and compliant hospitality environments.
Successful completion provides the knowledge required for NZQA Unit Standards 4646 and 16705, supporting career progression within the hospitality industry and helping prepare learners for roles that require the Licence Controller Qualification.
Most of our programmes are fully funded for eligible learners. Funding eligibility varies by programme. Contact us for a no obligation chat to find out which options are available to you.
Programme lengths vary. Some are short workshops, while others run over several weeks or months.
Our programmes are delivered in person at our training locations or at employer and community venues, depending on the programme.
You do not require previous experience. Our programmes are designed for all skills levels.
We work with adults from a wide range of backgrounds, including job seekers, employees, migrants, refugees, employers and community organisations.
Our programmes offer flexible schedules to help learners balance work, family, and study commitments.Â
If you are not a NZ citizen or permanent resident, your right to work depends on the conditions of your visa. If you are not sure, please reach out or check with Immigration New Zealand.
Most of our programmes provide all of the resources and equipment you need. If there is anything additional you need for your programme we will let you know.
Simply complete our form below or visit us at 201 Southland Road Hastings or 140 Dalton Street Napier. We’ll discuss your goals and help you find the right programme.
Fill out our form and we will be in touch very soon!
Still not sure? Explore more programmes below.
ORGANISATIONS
Let us know what you are looking for and we will be in touch to discuss how we can work together.
LEARNERS
Let us know what programmes you are interested in and we will be in touch very soon.