Hospitality Skills

Hospitality Starts Here

Hospitality
Skills

Build the skills, confidence, and experience that employers are looking for in today’s hospitality industry.

FREE

FOR

ELIGIBLE

LEARNERS

Why choose this programme?

Hospitality is a people-focused industry with opportunities across cafés, restaurants, hotels, events, and tourism.

Whether you’re looking for your first job, changing careers, or building practical hospitality skills, this programme prepares you for real opportunities within the hospitality industry.

Through practical training, workplace experience, food safety education, and personalised employment support, you’ll develop the confidence, professional attitude, and hands-on skills employers value. Every part of the programme is designed to help you become work-ready and transition successfully into employment.

REAL SKILLS.

REAL RESULTS.

Our programmes focus on practical learning that makes a real difference.

Whether you’re starting your career, building new skills, or preparing for your next opportunity, you’ll gain the confidence and capability to achieve your goals and succeed in today’s workplace.

Practical
Skills

Develop the skills needed to work confidently in commercial kitchens and hospitality environments.

Food
Safety

Gain practical food safety knowledge aligned with NZQA Unit Standards 167 and 168.

Work
Experience

Apply your skills in a real hospitality workplace and gain valuable industry experience.

Employment
Preparation

Create a professional CV, prepare for interviews, and build confidence applying for hospitality roles.

Build
Confidence

Build confidence through practical learning, teamwork, and communication, helping you succeed in both the workplace and everyday life.

Workplace
Readiness

Learn the communication skills, reliability, and professionalism that employers expect.

BUILD THE SKILLS YOU NEED.

FOR THE FUTURE YOU WANT.

Hospitality offers exciting career opportunities in cafés, restaurants, hotels, catering, tourism, and events.

This programme combines practical learning with real workplace experience to prepare you for employment in the hospitality industry. You’ll build confidence, strengthen your communication skills, and gain the practical experience needed to make a positive first impression with employers.

Whether your goal is your first hospitality job or the beginning of a long-term career, you’ll leave with practical skills that support your future.

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SKILLS THAT
MATTER

Health & Safety

Interview Skills

Career Pathways

Food Safety Practices

Workplace Expectations

Teamwork & Professionalism

CV & Cover Letter Writing

Customer Service & Communication

Goal Setting & Employment Planning

EBE
highlights

Business Skills

"The amazing people"

Employment Skills

"Having the opportunity to upskill and gain licences while looking for work."

English Language Training

"Being able to look for a job and being able to hang out with friends and learn new skills for the future."

Hospitality Skills

"I am doing my F&B food health cert and hoping to get a fulltime job and the tutors are very nice as well."

English Language Training

"Her humour and kindness helped me a lot — she was very understanding."

Hospitality Skills

"My highlight of the programme is the amazing people."

Barista Training

"Learning a new skill."

Civil Infrastructure

"Meeting new people and making new connections. Lunchtime. Pick ups and drop offs."

Retail Skills

"Chromebook, wifi to check job search, lunch, transport, learning."

Where This
Can Take You

further than you thought possible

By completing this programme, you’ll have the practical hospitality skills, workplace knowledge, and confidence needed to begin your career in the hospitality industry.

You’ll understand employer expectations, work safely, communicate effectively, and contribute positively as part of a hospitality team.

Completing this programme can help you prepare for or secure employment within the hospitality industry, progress into further education or vocational training, and build the confidence to succeed in a fast-paced workplace.

Are Programmes Free?

Most of our programmes are fully funded for eligible learners. Funding eligibility varies by programme. Contact us for a no obligation chat to find out which options are available to you.

How long do the programmes run?

Programme lengths vary. Some are short workshops, while others run over several weeks or months.

Where are programmes held?

Our programmes are delivered in person at our training locations or at employer and community venues, depending on the programme.

Do I need any experience?

You do not require previous experience. Our programmes are designed for all skills levels.

who can join?

We work with adults from a wide range of backgrounds, including job seekers, employees, migrants, refugees, employers and community organisations.

Can I study while working?

Our programmes offer flexible schedules to help learners balance work, family, and study commitments.

If you are not a NZ citizen or permanent resident, your right to work depends on the conditions of your visa. If you are not sure, please reach out or check with Immigration New Zealand.

What should I bring?

Most of our programmes provide all of the resources and equipment you need. If there is anything additional you need for your programme we will let you know.

How do I get started?

Simply complete our form below or visit us at 201 Southland Road Hastings or 140 Dalton Street Napier. We’ll discuss your goals and help you find the right programme.